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1. Click on ‘Users and permissions’

Step 1 screenshot ℹ️ For Shopify Plus stores, users will be under the subheading ‘Users’ within the Organization settings section, with the user email [email protected].

2. Click on Remark’s Collaborator User

Step 2 screenshot

3. Click on Search within “Store Permissions”

Step 3 screenshot

4. Type “View customer events”

Step 4 screenshot

5. Click on ‘View customer events’

Step 5 screenshot

6. Check ‘View customer events’

Step 6 screenshot

7. Check ‘Manage and add custom pixels’

Step 7 screenshot

8. Click on Save

Step 8 screenshot